Policies

Warranty and Returns Policy
The TSS / CDS and TCS are extremely high quality footwear made in Italy from the finest Italian leathers and components. These shoes are hand crafted by Italian Artisans in state of the art facilities. SFI warranties these shoes to be defect free for one year from date of purchase. Products found to be defective will be replaced free of charge. Please contact SFI for details on the return policy, warranty conditions and limitations. 1 800 795 7712 (messages only) or direct at 817 795 0026.


Warranty return policy for Mechanics Shoes
These shoes are manufactured to exact specifications as outlined in the feature pages of the shoes on our web site. SFI warrantees these shoes to be defect free for one year from the date of purchase. Products found to be defective will be replaced with like product free of charge. For complete details on the return policy, warranty conditions and limitations, please contact SFI at 1 800 795 7712 or direct at 817 795 0026

There is no warranty or return privileges for Close Outs of discontinued styles or models except for defective construction and or workmanship. For details, contact us at 817 795 0026 or 817 233 9730


Exchange for Sizing on all SFI Footwear
We allow one (1) return for sizing replacement at no charge. Send email or call to request a sizing change to almelillo@specialtyfootwearinternational.com or call us at 817 795 0026 to receive instructions for return. Our sizes are internationally accepted USA Spec Sizes, but if you are unsure of your exact size and or width, give us a call and we can usually get you sized properly the first time. Also, see our sizing charts and instructions BELOW for finding the right size and width.

MEN

FIND YOUR CORRECT SHOE SIZE/WIDTH BY MEASURING YOUR FOOT AND USING THE CHART BELOW TO CONVERT THE INCHES TO YOUR CORRECT SHOE SIZE AND WIDTH

To measure your foot, place a plain white piece of paper on the floor. Stand with your foot (in the socks you would normally wear) on the paper making sure you are in an upright position with full weight on your foot. Have someone trace the outline of your foot with a pencil. Measure the length of your foot from the tracing, from the front of the farthest point in the toe area to the back of the heel. Find that measurement (in inches) in the chart below to find your correct shoe size. Keep in mind that feet are two dimensional so you will need to also measure the width of your foot. Using the same drawing, find the correct width by measuring the wides part of your foot, side to side and converting the inches to the correct width.

Size Chart
USA Size
Inches Width Chart
USA Size
Med C/D Wide D/E
6 9.5 6 3.5 3.7
6.5 9.5 6.5 3.6 3.8
7 9.625 7 3.6 3.8
7.5 9.75 7.5 3.7 3.9
8 9.9375 8 3.8 3.9
8.5 10.125 8.5 3.8 4.0
9 10.25 9 3.9 4.1
9.5 10.4375 9.5 3.9 4.1
10 10.5625 10 4.0 4.2
10.5 10.75 10.5 4.1 4.3
11 10.9375 11 4.1 4.3
11.5 11.125 11.5 4.2 4.4
12 11.25 12 4.3 4.4
13 11.5625 13 4.4 4.6
14 11.875 14 4.6 4.9

 

WOMEN

FIND YOUR CORRECT SHOE SIZE BY MEASURING YOUR FOOT AND USING THE CHART BELOW TO CONVERT THE INCHES TO YOUR CORRECT SHOE SIZE.
To measure your foot, place a plain white piece of paper on the floor. Stand with your foot (in the socks or hose you would normally wear) on the paper making sure you are in an upright position with full weight on your foot. Have someone trace the outline of your foot with a pencil. Measure the length of your foot from the tracing, from the front of the farthest point in the toe area to the back of the heel. Find that measurement (in inches) in chart below to find your correct size. All women’s sizes are Medium Width “D”

US SIZES INCHES
5 8.5
5.5 8.75
6 8.875
6.5 9.0625
7 9.25
7.5 9.375
8 9.5
8.5 9.6875
9 9.875
9.5 10
10 10.1875
10.5 10.3125

Be Sure the size is correct by trying the shoes on at home, preferably on carpet.

It is suggested that our customers try on their comfort dress shoes and or mechanics work shoes at home for size/fit with in a few days of receipt. If the purchaser of our shoes is not immediately satisfied with the size/fit, contact our customer service department at 817 795 0026 and let us know that you would like to make an exchange. Exchanges can be made on shoes that are in “new condition” and can be returned in the original box/shipping carton, along with a copy of the order received in the original package. Do not return the shoes without prior approval as this will delay the process. Returned shoes must be in “new in the box” condition. For additional details, please contact SFI at 1 800 795 7712 (messages) or direct at 817 795 0026.


Disclaimer – Our Shoes Can Not Solve Structural Foot Problems Or Foot Diseases

Our footwear can help to relieve foot and back pain caused by standing for most of the work day. We make no claim that our footwear is capable of correcting any foot deformity, other foot related problems, or any foot diseases.


Our Privacy Statement
The following states the SFI policy regarding the privacy rights of visitors to this website. We respect your right to privacy and your desire for a secure online shopping experience.

Our postal address is:
Specialty Footwear International
1275 E. Rd. To Six Flags
Suite 100
Arlington, TX 76011

We can be reached by telephone at 1-800-795-7712 (messages) or direct at 817 795 0026

Information we collect and how it’s used

Aggregate Information: We collect aggregate information on visits made to our pages. This information helps us improve the content of our site.

Other Information We Collect: When you purchase a product on SFI.com, we ask you for the following information: name, address, phone number, and e-mail address. This information is used to process your order and if necessary, to contact you for help when we are processing an order. All information we collect is stored in a secure database. SFI also collects e-mail addresses voluntarily to inform our customers that we received the order and for the purpose of letting our customer base know when we have new products or are running a special.

About Children (Under 18): For their protection, we ask that children do not submit information to us without the consent of a parent or guardian.

Secure Shopping: All transactions are made off site through a secure encrypted 3rd party payment portal. For security your credit card information is used for payment only and not stored on any database.

Disclosure of Information Policy: We never make your e-mail address available to any other company or organization.If you supply us with your postal address, you may receive periodic mailings of announcements from SFI. If you do not wish to receive such mailings, please let us know by calling or writing us at the above address.If you have supplied us with your postal address, we do not share your name and address with any companies.

Need to make a change? If you would like to change any of your transactional information in our database please feel free to contact us. You’ll find our phone number and address at the top of this page.


Guarantee Policy

Guarantee for Trade Show Shoes, Casino Shoes and Teachers Comfort Shoes
Our comfort dress shoes are guaranteed to deliver extreme comfort and will reduce most foot pain, which is often produced by excessive standing and walking during the normal work day. If you wish to make a return for defective material or workmanship, simply contact us by email at information@specialtyfootwearinternational.com or call us at 817 795 0026.

Guarantee for Mechanics Shoes
Because of the work place where these shoes will be used and the many caustic chemicals and other material which come in contact with these work shoes, we offer no guarantee other than the warrantee for defective material and workmanship, if the mechanic shoes have not been kept clean and free of caustic materials. If you want to make a return for possible defective material or workmanship, simply contact us by email at information@specialtyfootwearinternational.com or call us at 817 795 0026.